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Fire Alarm Maintenance

All fire alarm systems except those in single, private domestic premises must be regularly maintained to make sure they are operating effectively. The relevant British Standard (BS5839) recommends six monthly. However, where the fire alarm provides a compensatory feature, the fire risk assessment is likely to recommend quarterly. There are penalties for non-compliance.

Reliable Fire Alarm Maintenance from Metro Safety

Our service includes the maintenance of all fire alarm devices over a twelve-month period, usually carried out in 2 or 4 visits. We help ensure all the elements of the fire alarm are in working order, including smoke and heat detectors, call points, sounders, beacons and panels.

Their attention to detail and proactivity mean that we never have to chase them to resolve issues.

Kevin Kelehan

Senior Surveyor

Lee Baron

Maintenance for Open and Closed Protocol Systems

We have the ability to service both open and closed protocol fire alarm systems. This makes managing multiple sites straightforward as you don’t need multiple alarm providers. As with all Metro Safety maintenance routines, we provide experienced specialist engineers on a nationwide basis, available through a 24-hour helpdesk. Our maintenance engineers all go through a very rigorous competency approval system, including working towards third party verification through BAFE SP203.

Emergency Callout Service

Should an urgent problem arise, our maintenance clients have access to our nationwide emergency callout service 365 days per year. At any time of the day or night, engineer phone support is only 15 minutes away and site response times in most instances are under 2 hours.


Efficiency is imperative in keeping costs to a minimum. Our pre-authorised service spend can ensure minor works are carried out whilst the engineer is on site, reducing the need for return visits and minimising the cost to our clients.


We have locally based engineers who can help with any property across mainland UK.

Find out More

Our qualified team of professionals are on hand to answer any questions you may have about our Fire Alarm Maintenance service. Please contact our Customer Service Team on 0845 058 9999 for free advice and a quotation.

Get in Touch

Metro Safety
3rd Floor
8 Boundary Row
London SE1 8HP
020 7960 3939

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